Privacy Policy

Last Updated: March 8, 2025

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iNStep Consulting LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website instep-consulting.com, use our services, or interact with us.

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By using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

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1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number, company name (if applicable) when you sign up for our services, book a call, or contact us.
  • Payment Information: Billing details when you purchase services. Payments are securely processed through Stripe.e do not store credit card details.
  • Service Information: Any details you voluntarily share when working with us (e.g., responses in coaching sessions, training needs, or collaboration assessments).

b. Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Usage Data: Pages visited, time spent on site, and referring website.
  • Device & Browser Data: IP address, browser type, operating system, and other technical information.
  • Cookies & Tracking Technologies: We use cookies and analytics tools (like Google Analytics) to understand website usage and improve our services.

c. Information from Third-Party Sources

We may receive additional information from:

  • ✔ Payment processors (e.g., transaction status).
  • ✔ Social media platforms if you engage with our content.

2. How We Use Your Information

We use your information to:
✔ Provide Services – Deliver and improve our coaching, training, and accelerator programs.
✔ Communicate with You – Respond to inquiries, send updates, and provide customer support.
✔ Process Payments – Manage transactions securely.
✔ Improve Our Website & Services – Analyze trends and enhance user experience.
✔ Marketing (With Consent) – Send newsletters or promotional content (you can opt out anytime).

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3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Trusted third parties who help with payment processing, email marketing, or analytics.
  • Legal Compliance: If required by law, government requests, or to protect our rights.

All third-party service providers are required to handle your data securely and in compliance with privacy laws.

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4. How We Protect Your Information

We take reasonable security measures to protect your data, including:
🔒 Encryption & Secure Transactions – Payments are processed via secure gateways.
🔒 Limited Access – Only authorized personnel can access customer data.
🔒 Regular Monitoring – We track system security to prevent breaches.

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While we take precautions, no system is 100% secure, so we encourage you to use strong passwords and protect your personal devices.

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5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • ‍Access & Correction – Request a copy of your data or update inaccurate information.
  • Opt-Out of Marketing – Unsubscribe from emails anytime using the link provided.
  • Request Deletion – Ask us to delete your data (except when legally required to keep it).

To exercise any rights, contact us at support@instep-consulting.com.

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6. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

  • ✔ Improve website functionality.
  • ✔ Understand user behavior.
  • ✔ Provide a better experience.

You can manage cookies through your browser settings.

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7. Third-Party Links & Services

Our website may link to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices, so we recommend reviewing their policies.

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8. Retention of Your Data

We retain your information as long as necessary to:

  • ✔ Provide services.
  • ✔ Meet legal and accounting obligations.
  • ✔ Resolve disputes and enforce agreements.

When data is no longer needed, we securely delete it.

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9. Changes to This Privacy Policy

We may update this policy periodically. If significant changes occur, we will notify you by email or update the date at the top of this page.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@instep-consulting.com.

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