iNStep Consulting Learning Services Image Hero

Organizational Training & Development

Training Made Simple

iNStep Consulting develops targeted training solutions that make complex information accessible and actionable. Our programs help organizations implement changes successfully, improve workforce understanding, and increase operational efficiency.

PROVEN ACROSS SECTORS

What Makes Us Unique

With experience spanning multiple industries and organizations of all sizes, iNStep brings a broad perspective to every engagement.

Our cross-industry insights help us…

DESIGN TRAINING that resonates across diverse teams

aPPLY PROVEN SOLUTIONS from different sectors

DELIVER PROGRAMS that work in real-world environments

ADAPT BEST PRACTICES from various organizational cultures

BRIDGE COMPLEX TECHNICAL CONCEPTS with practical application

delivering measurable impact

How We Drive Results

Successful training begins with understanding what success looks like for your business. Through a proven process of discovery, design, and implementation, we help organizations achieve specific goals. We start by understanding your unique challenges and key performance indicators, develop targeted solutions that simplify complex information, and provide ongoing support to ensure lasting results.

Our training programs help organizations that need to:

Get new employees contributing faster and more effectively

Rollout new processes and systems successfully

Increase productivity while reducing costly errors

Maintain consistent quality across operations

Capture and transfer critical organizational knowledge

Train teams efficiently on complex procedures

Implement changes with minimal disruption to workflow

At A glance

Our Process

Let iNStep Consulting become your ally. Whether crafting learning strategies from scratch or refining existing programs, we are dedicated to your success. We pride ourselves on being a versatile partner, adapting our solutions to fit a wide range of needs.

OUR DISCOVERY PROCESS

Strategy and Discovery

Our collaborative approach begins with in-depth understanding of your specific needs and challenges. From there, we tailor a learning strategy that not only meets your immediate goals but is agile enough to evolve with the industry, ensuring long-lasting impact.

“I've worked with many instructional designers over the years and Nicole is truly one of the very best. What makes Nicole unique is her ability to execute on every part of the project skillfully.”

Sharon Lo
Senior Training Manager
Fairfield

OUR PROPOSED SOLUTIONS

Planning and Recommendations

Once our analysis is complete, we provide you with our findings, a recommendation plan, and training roadmap – all focused around your 
unique needs.

Once it is time to put the plan into action, we take a collaborative approach, partnering with you to construct a project plan and building a development team perfectly suited for your project. We make sure you have all the ingredients for success … step by step.

“Nicole's attention to detail when guiding groups and getting to the core of the need has been a constant boon for the projects she works with us on.”

Tony O’Dell
Senior Training Manager
Illumen Group

OUR CREATIVE PROCESS

Design and Development

We craft unique educational experiences, from immersive gamification to succinct micro-learning and comprehensive blended learning paths.

We not only identify optimal solutions but also actualize them with our in-house development team. Our training is crafted with award-winning visual design and robust programming, ensuring both elegance and functionality.

Beyond eLearning:
A Spectrum of Solutions

Expanding on traditional eLearning, we offer a diverse array of training modalities suited to the digital age. This includes hands-on or virtual-led workshops, software simulations, and real-time performance support.

iNStep Consulting Beyond eLearning Image Gamification

Gamification & Interactive Scenarios

iNStep Consulting Beyond eLearning Image Software Simulations

Software Simulations

iNStep Consulting Beyond eLearning Image Micro-Learning Courses

Micro- Learning Courses

iNStep Consulting Beyond eLearning Image Blended Learning Journeys

Blended Learning Journeys

iNStep Consulting Beyond eLearning Image Presentation Guides

Presentation Guides

iNStep Consulting Beyond eLearning Image Interactive eLearning

Interactive eLearning

We craft learning solutions for:

Leadership Development Programs

Compliance and Safety Trainings

Product Knowledge & Certifications

Sales Enablement & Customer Excellence

Process Training & Skills Development

OUR SUPPORT PROMISE

Quality and Support

From content accuracy to technical functionality, our comprehensive reviews uphold the highest standards.

Our user testing catches usability issues before launch. With real user feedback, we optimize your training for an engaging, seamless
learner experience.


Understanding that true learning extends beyond initial training, we provide comprehensive performance support tools and strategies. From leadership coaching to practical job aids, we ensure your team has the resources to apply new skills effectively, driving continuous growth and development long after the initial training event.

iNStep Consulting Learning Services Image Section
"What makes Nicole unique is her ability to execute every part of the project skillfully."

"I've worked with many instructional designers over the years and Nicole is truly one of the very best. What makes Nicole unique is her ability to execute every part of the project skillfully. Nicole is an excellent communicator and I look forward to partnering with her on many future projects to come."

Sharon Lo

Senior Training Manager
|
Fairfield
"Nicole's commitment to excellence and a passion for training really shines through."

"Nicole has shown time and time again that she can listen to the client, and even with the most abstract information, deliver a powerful and professional path forward to a successful and very well received online course. Her commitment to excellence and a passion for training really shines through. Illumen has worked on several challenging projects with Nicole and plan many more in the future."

Tony O’Dell

President
|
Illumen Group
"Nicole is a strategic, forward-thinking leader in learning and development."

"Nicole is a strategic, forward-thinking leader in learning and development. From her high-level consulting skills to her empathy-driven coaching skills, she knows how to pinpoint key challenges and execute on thoughtful solutions."

Devlin Peck

Founder/CEO
|
Devlin Peck
"Nicole provided the level of rigor and relevance that established a culture of collaboration and enrichment."

"Nicole partnered with classroom teachers to develop engaging lessons that enriched her students' knowledge and intuition. As the building principal, I recognized that our students needed to be more engaged. Through her curriculum, Nicole provided the level of rigor and relevance that established a culture of collaboration and enrichment."

Keith Trawick

School Principal
|
Madison County Schools
“Nicole strives for absolute excellence, but I have never seen that desire for quality hinder her progress."

"I’ve had the opportunity to see who Nicole is daily and how she works. When it comes to her approach to crafting projects, she draws on knowledge and experience and applies the most applicable theory and style for the right reasons. When asked, she is gifted in explaining why she makes the decisions she does, down to each detail. She strives for absolute excellence, but I have never seen that desire for quality hinder her progress."

Robbie Christian

Freelance Instructional Designer
|
"Nicole's attention to detail, creativity, and willingness to go above and beyond makes her an exceptional team member."

"Working with Nicole is always a pleasure. Her instructional design approaches have consistently guided our team to produce top-quality training courses. Her attention to detail, creativity, and willingness to go above and beyond makes her an exceptional team member."

David Charney

President
|
Illumen Studios
"Anyone working with Nicole should know that she is professional, highly skilled, and able to adapt to different team and project environments."

"Anyone working with Nicole should know that she is professional, highly skilled, and able to adapt to different team and project environments. She provides an excellent balance of expertise and leadership alongside her capability to work as a member of a broader team."

Bennett Winga

Relationship Manager
|
Dashe

Discover how iNStep’s tailored learning solutions can equip your team with the skills they need to thrive. Whether you’re rolling out new processes, upskilling employees, or strengthening leadership, we design training that aligns with your business goals and delivers real results.

FAQs

What kind of training can you provide?

We design training that fits your team’s needs—whether it’s onboarding, upskilling, leadership development, or process training. Our programs deliver both direct training and ongoing support structures to ensure employees can apply what they learn right away.

Training formats include:
Instructor-led workshops (in-person or virtual)
On-demand eLearning (asynchronous learning that integrates with your LMS)
Coaching & mentoring (to reinforce learning and leadership growth)
Blended learning solutions (combining multiple training methods for maximum impact)

We’ll tailor the approach to fit your organization’s goals.

How long will it take to create my training?

The timeline for developing training solutions varies widely, depending on the complexity of the content, the chosen delivery medium, and budgetary considerations. Throughout the needs analysis phase, we work closely with you to define a timeline that aligns with your goals and resource availability, ensuring we deliver high-quality, impactful training within a realistic timeframe.

How long are your training programs?

It depends on your organization’s needs. We offer:
Short-term workshops (single sessions for targeted skills)
Multi-week learning programs (for leadership and skill-building)
On-demand eLearning (asynchronous training that integrates with your LMS)
Ongoing development plans (for long-term workforce growth)

Our on-demand training solutions provide flexible, self-paced learning options that fit your team's schedule while ensuring knowledge retention and application.

We’ll help determine what format works best for your team.

How does iNStep measure the impact of its training programs?

From the onset of our partnership, we collaborate to establish an effective evaluation plan tailored to the life of the training. Utilizing both qualitative and quantitative metrics, including feedback surveys, performance assessments, and business outcomes, we continuously refine this plan. This ongoing evaluation allows us to quickly identify when and where changes are needed, enabling us to target updates and optimizations efficiently to ensure maximum training efficacy.

What types of organizations can benefit from iNStep's learning services?

Our services are valuable to any organization undergoing change and in need of effective training solutions. We focus on both operational training and leadership development to help leaders guide their teams through change and foster innovation. Our experience spans various industries, from hospitality to legal, and includes working with companies of all sizes, from startup to global Fortune 100 companies. 

iNStep Consulting Icon NS

Ready to transform your team?

Get in Touch