LEADERSHIP DEVELOPMENT

Building Strong
Leaders and High-Performing Teams

From emerging managers to seasoned executives, our programs are designed to develop confident leaders, strengthen team dynamics, and drive meaningful results.

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OUR Core Services

What We Offer

The iNStep Collaboration System

Advisory services and facilitation to help UX, Product, and Creative teams collaborate with clarity

Team misalignment can slow decisions, create confusion, and impact delivery. The Collaboration System helps leaders strengthen team dynamics through a blend of strategy coaching and live facilitation.

We work with your team to clarify roles, align priorities, and improve how work gets done across functions.
🔹 Choose from a strategic planning session or structured live workshop
🔹 Designed for leaders navigating complex, cross-functional work

Leadership Growth Pathway

A flexible coaching system to help professionals grow into confident, effective leaders

Whether you’re stepping into leadership for the first time or leveling up your influence, the Leadership Growth Pathway meets you where you are.

This five-program pathway offers targeted support through personalized coaching and practical tools to help you lead with clarity, confidence, and impact.

🔹 From quick wins to deep growth, each step builds on the last.
🔹 Designed for individuals and adaptable for small teams.

Training Development Advantage

Tailored leadership and workforce training designed around your goals

The Training Development Advantage offers custom training and onboarding programs built from the ground up to align with your people, processes, and performance goals.

Every solution is shaped by thoughtful discovery, strong instructional design, and a deep understanding of how people learn.
🔹 Grounded in collaborative needs analysis
🔹 Delivered through multi-modal learning solutions—whether live, digital, visual, or experiential

“Technical skills and emotional support in harmony”

"I’ve worked with Nicole for a few years now and one of the things that always sets her apart is her remarkable ability to form a professional connection with the people around her. The people she has coached and mentored regularly reach back to her later, asking for her technical expertise, design prowess, or emotional support and encouragement."

Robbie C.

Business Owner
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Miami, FL
“Gently guiding effective leaders and mentors”

"Nicole can be encouraging but also challenging to really get the best out of the people that she works with. She has this unique ability to lead in a way where it just feels like guidance but you get to the end of a project or you get a few months in working with her and realize just how much of an impact she's had on your success. She can coach others to be more effective leaders and mentors for the people that they lead on their teams."

Scott S.

|
Minneapolis, MN
“Empathetic mentoring on the road to success”

"I cannot give enough praise for Nicole’s empathetic and caring approach with each and every client. Not only was her critical and incisive feedback highly sought after, but clients also frequently commented on her approachable and invested demeanor, looking to her as a mentor partnering in their success."

Nathan W.

Operations Manager
|
Chattanooga, TN

PERSONALIZED Training and COACHING

What Sets Our Programs Apart

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Personalized Approach

We don’t do cookie-cutter training. Every program is designed to fit your organization’s goals, so your teams get exactly what they need to succeed.

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Industry Expertise

We understand the pressures and fast-moving dynamics of today’s workplace—especially in tech, UX, and product spaces. Our programs are built with real-world challenges in mind.

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Sustainable Growth

We help leaders develop skills they can apply immediately and continue growing long after the program ends.

Our service programs are designed for …

Teams struggling with misalignment, slow decision-making, or collaboration gaps

First-time managers, team leads, and high-potential employees moving into leadership

Organizations looking for structured, high-impact training that aligns with business goals

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